GURUGRAM · FULLTIME
Senior Administrator - Business Systems
MongoDB
Gurugram · onsite · Posted 6d ago
Sourced from
Undisclosed4–7 yrsfulltimeGurugram
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Section · 01
About this role
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.
With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
What youll do- We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDBs Sales organization
- Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities
- Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions
- Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness
- Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment
- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions
- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts
- Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments
- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps
- Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules
- Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity
- Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions
- Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices
- Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity
- Bachelors degree in Computer Science, Information Systems, Business, or equivalent experience
- 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment
- Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing Visibility Designer certifications are required
- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms
- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools
- Strong analytical, troubleshooting, communication, and collaboration skills
- In 3 months, you will have developed a strong understanding of MongoDBs Salesforce platform, support model, security posture, release processes, and core business workflows by working closely with stakeholders and technical teams
- In 6 months, you will have independently delivered multiple configuration-based enhancements, actively contributed to release and DevOps activities, and started driving improvements in platform governance, security, and operational efficiency
- In 12 months, you will have become a trusted Salesforce platform owner who can confidently contribute across administration, declarative delivery, security reviews, audit readiness, and release support while helping strengthen the overall Salesforce operating model
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDBs unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, were powering the next era of software.
Our compass at MongoDB is our guiding how and why we make decisions, show up for each other, and win. Its what makes us MongoDB.
To drive the personal growth and business impact of our employees, were committed to developing a supportive and enriching culture for everyone. , we value our employeeswellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
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Section · 02
Skills
AutomationDevopsTroubleshootingcdGovernancesalesforce platformSystem OperationsMongoDBTeamworkSecurityCommunication SkillsArchitectureAdministrationsalesforceanalyticalCi/Cd
Section · Company
About MongoDB
MongoDB
Software Product
689
employees
2007
19 years old
New York City,New York
United States
₹22.7L PA avg
Avg at MongoDB
About
MongoDB gets your ideas to market faster with an application data platform built on the leading modern database. MongoDB makes working with data easy.
Industries
Software ProductInternetHardware & Networking
Employee ratings
10 reviews
3.8/ 5
Culture
3.0
Career growth
2.7
Work-life
3.0
Employees rate it well for
Compensation & Benefits39Work-Life Balance38
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