Senior Accounts Manager

Location: Bengaluru
Experience: 5+ Years
Shift: US Shift
Employment Type: Full-Time
Department: Sales / Account Management

About the Role

We are looking for an experienced and results-driven Senior Account Manager to lead and grow our Farming Team. This role will be responsible for managing existing customer relationships, driving account expansion, and achieving revenue and quota targets through upselling, cross-selling, renewals, and strategic account growth.

The ideal candidate will have strong experience in B2B SaaS/technology sales, proven team-management capabilities, and a track record of consistently achieving or exceeding sales quotas. The candidate should be able to develop account-growth strategies, coach team members, manage sales performance, and work closely with customers and internal teams to drive revenue growth.

Key Responsibilities

Account Growth & Farming

• Manage and grow a portfolio of existing US-based customer accounts.
• Develop and execute account strategies to maximize customer lifetime value and revenue.
• Identify opportunities for upselling, cross-selling, renewals, and account expansion.
• Build strong relationships with key decision-makers and stakeholders within customer organizations.
• Understand customer business requirements and identify opportunities to introduce additional CloudFuze solutions.
• Conduct regular account reviews and business discussions with customers.
• Drive expansion opportunities from identification through negotiation and closure.
• Maintain a healthy pipeline of account-growth opportunities.

Team Management & Leadership

• Lead, mentor, and manage a team of Account Managers/Farming representatives.
• Set clear individual and team-level sales targets and performance expectations.
• Monitor team performance against quota, revenue, pipeline, renewal, upsell, and cross-sell targets.
• Conduct regular one-on-one meetings, pipeline reviews, and performance discussions.
• Coach team members on account management, consultative selling, negotiation, objection handling, and closing techniques.
• Identify performance gaps and implement appropriate improvement plans.
• Motivate the team and create a high-performance, target-oriented sales culture.
• Share best practices and develop repeatable processes for account growth.

Sales Strategy & Revenue Management

• Develop and implement strategies to achieve and exceed team revenue and quota targets.
• Build account-level and team-level sales plans to drive predictable revenue growth.
• Analyze account performance, pipeline, conversion rates, renewals, and expansion opportunities.
• Own team forecasting and ensure accurate and timely sales forecasts.
• Identify risks to quota achievement and proactively develop corrective action plans.
• Work with leadership to define and implement strategies for improving team productivity and revenue performance.
• Track key sales metrics and provide regular performance updates to management.