Senior Account Receivable Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Receivable Specialist based in the United States.

The Senior Account Receivable Specialist will play a key role in maintaining accurate, timely, and efficient accounts receivable operations. This position will manage core receivables activities while also providing support to the Accounts Payable function, creating valuable cross-functional exposure. You will reconcile customer payments, monitor accounts, manage billing activities, and resolve discrepancies while maintaining strong customer relationships. The role combines financial accuracy with frequent customer communication and requires excellent organization and follow-through. You will work closely with Accounting and Finance colleagues to improve processes, resolve issues, and identify opportunities to increase efficiency. This is an ideal opportunity for an experienced accounting professional who enjoys a collaborative environment and takes pride in delivering high-quality customer service. The position offers meaningful responsibility, professional growth, and the flexibility of a fully remote work environment.

Accountabilities: Reconcile daily cash receipts from lockbox, ACH, and credit card payments against customer invoices, ensuring transactions are accurately recorded.

Monitor and maintain customer accounts, identifying outstanding balances, discrepancies, and other issues requiring attention.

Communicate regularly with customers regarding account balances, payment status, collection matters, refunds, adjustments, and discrepancies.

Conduct high-volume inbound and outbound customer calls while maintaining a professional, helpful, and service-oriented approach.

Process monthly invoices, customer statements, delinquency notices, and credit memos accurately and within established deadlines.

Investigate and resolve customer account questions and payment discrepancies in collaboration with internal departments and the Accounting team.

Follow up with relevant departments regarding customer accounts and ensure outstanding matters are addressed promptly.

Work closely with the direct supervisor to manage daily priorities, resolve issues, and maintain consistent accounts receivable performance.

Provide support to the Accounts Payable Lead for approximately 25% of the role, contributing to broader accounting operations and gaining cross-functional experience.

Identify opportunities to streamline recurring processes, improve efficiency, and contribute to the continuous improvement of accounting workflows.

Maintain accurate documentation and records while supporting the overall accuracy and efficiency of the Finance and Accounting function.

Requirements

At least 2 years of professional experience in Accounts Receivable or a closely related accounting function.

Solid understanding of billing, collections, cash application, customer account reconciliation, and related receivables procedures.

Proficiency in Microsoft Excel, including the use of formulas and PivotTables for financial analysis and reporting.

Strong written and verbal communication skills, with the ability to communicate effectively with customers and internal stakeholders.

Demonstrated ability to prioritize competing responsibilities and manage multiple tasks while consistently meeting deadlines.

Exceptional attention to detail and a strong commitment to accuracy in financial transactions and account records.

Customer-focused approach with the ability to handle collection conversations, account disputes, refunds, and sensitive financial questions professionally.

Goal-oriented and dependable, with strong follow-through and a willingness to take ownership of assigned responsibilities.

Collaborative team player who works effectively with Accounting, Finance, and other internal departments.

Eagerness to learn, improve processes, and identify opportunities to create greater efficiency in day-to-day operations.

Experience with SAP Business One is a plus.

Ability to work independently in a fully remote environment while maintaining reliable communication and productivity.

Availability to work core hours between 8:00 a.m. and 5:00 p.m. Eastern Time, Monday through Friday, with additional hours as needed.

Benefits

Fully remote position with flexibility and the possibility of occasional travel to the Columbus, Ohio-area home office as needed.

Monday–Friday schedule with core working hours between 8:00 a.m. and 5:00 p.m. Eastern Time.

Collaborative and supportive Accounting and Finance team environment.

Company-subsidized medical, dental, and vision insurance.

Company-paid $10,000 basic life insurance policy.

Supplemental life insurance and short- and long-term disability insurance.

Generous paid time off.

Nine paid holidays.

Paid volunteer day program.

401(k) plan with company match, with eligibility beginning on the first of the month following 90 days of employment.

Opportunities to develop broader accounting expertise through cross-functional Accounts Payable responsibilities.

Supportive environment focused on professional growth, efficiency, and continuous learning.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1