Senior Account Manager

Experience:

8+ years of experience in Enterprise IT and Technology Sales, preferably within Networking, Cybersecurity, and/or Cloud.

Job Summary

The Senior Account Manager will be responsible for managing and growing strategic customer accounts, building strong CXO-level relationships, and driving revenue growth. The role requires a strong understanding of enterprise sales, customer buying behaviour, and the ability to independently manage the complete sales lifecyclefrom prospecting and solution demonstration to negotiation, closure, and account expansion. The ideal candidate should also have proven experience in building and nurturing channel partnerships.

Key Responsibilities

• Own the complete sales cycle, including prospecting, customer engagement, solution presentation, demonstrations, techno-commercial proposals, negotiations, and deal closure.
• Build and maintain strong, long-term relationships with key enterprise customers, CXOs, IT leaders, and business stakeholders.
• Identify new business opportunities within existing and prospective accounts and develop a healthy and predictable sales funnel.
• Develop and execute account strategies to achieve quarterly and annual revenue targets.
• Drive account growth through cross-selling, upselling, renewals, and expansion opportunities.
• Build, manage, and nurture channel partnerships to expand market reach and generate new business opportunities.
• Understand customer business challenges and buying behaviour to position the right technology solutions and create business value.
• Prepare and present effective techno-commercial proposals tailored to customer requirements and decision-making processes.
• Independently lead customer negotiations and ensure timely closure of opportunities.
• Build strategic relationships with CXOs and key decision-makers across assigned accounts.
• Ensure timely collection of outstanding payments and maintain healthy account receivables.
• Work closely with internal teams to ensure smooth execution, customer satisfaction, and overall account success.
• Operate effectively under tight deadlines and monthly/quarterly sales targets.
• Maintain accurate sales forecasts, pipeline updates, and account information.
• Conduct weekly sales planning and reporting to track progress, identify gaps, and define corrective actions.
• Stay updated on industry trends, competitive landscape, customer needs, and emerging technologies across Networking, Cybersecurity, and Cloud.

Required Skills & Competencies

• Strong Enterprise B2B Sales and account management experience.
• Proven track record of consistently achieving or exceeding sales targets.
• Strong CXO and stakeholder management skills.
• Excellent communication, presentation, negotiation, and influencing abilities.
• Strong consultative selling and solution-selling approach.
• Ability to build and manage a strong sales pipeline and forecast accurately.
• Experience in developing and managing channel partnerships.
• Strong business acumen with an understanding of enterprise buying processes.
• Ability to work independently, take ownership, and operate in a target-driven environment.
• Strong strategic thinking, planning, and problem-solving skills.

Preferred Industry Experience

Cybersecurity | Networking | Cloud | Enterprise IT Solutions