Senior Account Executive, CMM

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Executive, CMM based in India.

This role is designed for a strategic and results-driven sales professional who can accelerate revenue growth by delivering innovative AI-powered customer experience solutions to enterprise clients. You will manage complex sales cycles, build trusted relationships with key decision-makers, and expand business opportunities across a defined regional market. The position combines new business development, account growth, consultative selling, and strategic partnership management. You will work closely with cross-functional teams to deliver tailored solutions that address customer challenges and create measurable business value. This is an opportunity to join a fast-paced technology environment focused on artificial intelligence, digital transformation, and enterprise innovation. The ideal candidate will bring strong commercial expertise, industry knowledge, and the ability to influence senior stakeholders. You will play a key role in helping organizations adopt next-generation customer experience technologies.

Accountabilities:: The Senior Account Executive will be responsible for driving sales performance, developing strategic customer relationships, and expanding market presence through consultative engagement and solution selling.

Develop and execute a comprehensive sales strategy to achieve revenue targets within the assigned territory.

Identify, qualify, and pursue new business opportunities through prospecting, networking, and market development activities.

Manage the complete sales lifecycle, including discovery, needs analysis, solution presentation, proposal creation, negotiation, and deal closure.

Build and maintain strong relationships with existing customers and key stakeholders to drive retention, expansion, upselling, and cross-selling opportunities.

Identify customer challenges and position technology solutions that deliver measurable business outcomes.

Target strategic prospects across industries such as e-commerce, healthcare, retail, technology, and global capability centers.

Maintain deep product knowledge and effectively communicate solution value propositions to both technical and business audiences.

Collaborate with solution consultants, marketing, business development, and professional services teams to ensure successful customer engagement.

Provide accurate sales forecasts, pipeline updates, and activity reports to leadership.

Maintain detailed and up-to-date records of sales activities through CRM systems.

Act as a trusted advisor to customers by understanding their business priorities and helping them achieve transformation goals.

Requirements:

The ideal candidate will have extensive experience selling complex technology solutions, strong commercial acumen, and the ability to influence enterprise-level customers.

Bachelor’s degree in Engineering, Technology, Business Administration, Sales, Marketing, or a related field; MBA or advanced qualification preferred.

10+ years of successful sales experience in enterprise software, SaaS, cloud solutions, or related technology environments.

Proven track record of selling complex solutions with long and consultative sales cycles.

Experience selling AI-driven customer experience platforms, contact center solutions, or similar technologies is highly preferred.

Strong understanding of the Western India business landscape and enterprise customer ecosystem.

Demonstrated ability to manage the full sales cycle from lead generation to contract negotiation and closure.

Excellent communication, presentation, negotiation, and stakeholder management skills.

Strong customer relationship-building abilities with a consultative and solution-oriented approach.

Ability to work independently, prioritize multiple opportunities, and operate effectively in a fast-moving environment.

Experience using CRM platforms such as Salesforce or similar sales management tools.

Hunter mindset with a passion for developing new business opportunities.

Existing network of enterprise contacts within the regional business community is an advantage.

Benefits:

Competitive salary package with commission and performance-based incentives.

Comprehensive employee benefits package.

Opportunity to work with innovative AI-powered enterprise technology solutions.

Flexible working culture designed to support productivity and work-life balance.

Career development opportunities through mentorship, learning programs, and leadership initiatives.

Collaborative and supportive global team environment.

Access to employee wellbeing resources and regionally tailored programs.

Paid volunteer opportunities and initiatives supporting community engagement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1