MUMBAI · FULLTIME
Seller Support _Ecommerce

Lumina Datamatics
Mumbai · onsite · Posted 6d ago
Sourced from
Undisclosed2–7 yrsfulltimeMumbai
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Section · 01
About this role
Role & responsibilities
- Partner Onboarding: Lead the end-to-end onboarding process for new partners/sellers, ensuring a smooth and efficient transition onto the Client platform.
- Training and Support: Provide comprehensive training and ongoing support to partners/sellers, helping them navigate the clients systems, policies, and best practices.
- Process Improvement: Identify opportunities for process improvements and contribute to the development of onboarding materials and resources.
- Relationship Management: Build and maintain strong relationships with partners, acting as their primary point of contact during the incubation period.
Preferred candidate profile
Ready to Work from Office 5 days
Ready to work as per US timeline
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Section · 02
Skills
Customer RetentionClient SuccessClient OnboardingUs Voice ProcessE-commerce
Section · Company
About Lumina Datamatics

Lumina Datamatics
IT Services & Consulting
3.9k+
employees
1975
51 years old
Mumbai, Maharashtra
India
About
End-to-end content & technology solution provider for publishers
Industries
Media & Entertainment / Publishing
Employee ratings
981 reviews
3.1/ 5
Culture
3.1
Career growth
2.5
Work-life
3.2
Employees rate it well for
Salary169Senior Management102Work Culture72Appraisal71Work Environment70
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