Seller Support Associate

2List new products on the e-commerce platforms.3Audit newly listed products to ensure they are displayed correctly with complete and accurate details.4Conduct weekly audits to monitor product visibility across e-commerce platforms.5Perform inventory audits and resolve inventory-related discrepancies across multiple e-commerce platforms on behalf of sellers.6Monitor and maintain minimum stock levels to ensure inventory availability.7Audit order processing SLAs, identify issues, and ensure pending orders are processed within 24 hours.8Communicate with customers regarding any order delays and provide timely updates.9Maintain records of returned products and track return-related activities.10Raise return disputes and follow up regularly until a resolution is achieved. Maintain operational data in Excel and prepare dashboards and reports for the respective departments.