Seller Success Partner-Surat || Field Sales || 6 Days working

Sales Assistant (FOS)

Location: Surat, India
Experience: 4+ years in Sales
Education: Bachelors degree required; MBA preferred
Travel: Local travel within Surat required

About New Trends Commerce

New Trends Commerce Private Limited is a joint venture between Clicktech Enterprises Private Limited and Haverl LLC. The company provides onboarding and integration services to sellers on Amazon.in, with a focus on helping small and mid-sized sellers enter e-commerce and reach the growing online shopper base across Tier 2 and Tier 3 cities.

We are building a high-performing, entrepreneurial team that values customer obsession, ownership, data-driven decision-making, execution excellence, and continuous learning.

About the Role

We are looking for a Sales Assistant (FOS) to help acquire, onboard, and support sellers on our e-commerce platform.

In this role, you will work closely with local retailers and sellers, understand their business needs, introduce relevant online services, support product listing and integration, and help sellers become self-reliant through basic training.

The ideal candidate is results-oriented, customer-focused, analytical, entrepreneurial, and comfortable working independently in a fast-paced environment. The role involves regular travel to retailer locations within Surat.

You will report to the City Manager and work under the guidance and direction of the Services Specialist.

Key Responsibilities

• Understand the products and services offered to online businesses and effectively communicate their features and benefits to sellers.
• Identify and define target seller segments and industry verticals using local market knowledge.
• Identify high-potential sellers and retailers suitable for online services.
• Acquire new retailers and build strong, long-term business relationships.
• Manage the onboarding and integration of a portfolio of sellers.
• Assist sellers with product information, images, and other requirements needed to list products online.
• Provide basic training and guidance to sellers to help them become self-reliant.
• Track seller performance, sales, and key business metrics.
• Monitor partner performance and identify opportunities for improvement and growth.
• Develop strong relationships with SME retailers, sellers, and distributors.
• Achieve assigned sales, acquisition, onboarding, and performance targets.
• Work effectively with minimal supervision and deliver results within defined timelines.
• Travel locally within Surat to meet and support retailer partners.

What We’re Looking For

• 2+ years of relevant sales experience.
• Bachelor’s degree required; MBA preferred.
• Strong passion and interest in e-commerce.
• Experience working in a customer-facing, analytical, and results-oriented environment.
• Strong understanding of business metrics and the ability to manage business performance through data.
• Excellent verbal and written communication skills.
• Strong presentation and interpersonal skills.
• Ability to communicate ideas clearly, logically, and concisely.
• Experience working with SME retailers is an advantage.
• Experience in e-commerce, retail, advertising, media, or related industries is preferred.
• Good understanding of the Indian retail and wholesale ecosystem, including experience interacting with sellers and distributors.
• Experience selling new or emerging products/services in developing markets is desirable.
• Strong ownership, entrepreneurial mindset, and ability to achieve ambitious targets.
• Comfortable working in a rapidly changing environment with ambiguity and limited supervision.
• Willingness to travel locally and meet sellers at their business locations.

Why Join Us?

• Be part of a growing team focused on expanding e-commerce adoption among small and mid-sized businesses.
• Work closely with retailers and entrepreneurs across Surat.
• Gain hands-on experience in seller acquisition, onboarding, e-commerce, and business development.
• Work in an entrepreneurial environment where ownership and independent decision-making are encouraged.
• Build your career in a fast-paced, data-driven organization.

Equal Opportunity Employer

Clicktech and New Trends Commerce are equal opportunity employers. We believe a diverse workforce is central to our success. Recruitment decisions are based on experience, skills, and business requirements.

We welcome applications from all qualified candidates irrespective of age, gender, disability, sexual orientation, race, religion, or belief.