Seller Relationship Executive

The Seller Relationship Executive will own the complete lifecycle of a seller from lead generation to vehicle sale. This is a revenue-focused telesales role where the executive will: Engage with seller leads, schedule inspections, convert listings into active inventory, sell paid seller packages, Drive adoption of value-added services. Coordinate with sellers and buyers, support closure through C2B, dealer auctions, or C2C channels. The role requires strong sales ability, relationship management, and an ownership mindset.

The core responsibilities for the job include the following:

Seller Lead Management:

• Contact and qualify seller leads generated through website and marketing channels.
• Understand seller requirements and sale timelines.
• Educate sellers on available sale options through DriveX.

Inspection Scheduling:

• Schedule vehicle inspections.
• Coordinate with sellers to ensure inspection completion.
• Manage follow-ups and seller engagement.

Listing Activation:

• Support KYC and listing completion.
• Ensure vehicle information and documentation are accurately captured.
• Drive successful listing activation on the platform.

Seller Monetization:

• Sell DriveX Paid Seller Packages.
• Drive listing renewal package adoption.
• Improve seller package conversion rates.
• Generate revenue through seller subscriptions.

Value Added Services (VAS):

• Promote additional seller services offered by DriveX.
• Identify upsell and cross-sell opportunities.

Buyer and Seller Coordination:

• Facilitate buyer-seller interactions.
• Generate ATVs (Agree to Visit).
• Coordinate meetings and follow-ups.
• Support retail closure and confirmation.

Portfolio Ownership:

• Own assigned seller portfolio end-to-end.
• Track seller progress across all stages.
• Ensure timely follow-ups and resolution of seller concerns.

Requirements:

• 1 to 4 years of experience in telesales, inside sales, telecalling, customer acquisition, or account management.
• Strong sales and negotiation skills.
• Comfortable working in a target-driven environment.
• Excellent communication skills in English and regional languages.
• Ability to build trust and manage customer relationships.
• Proficient in CRM tools and data management.
• Prior experience in automotive, fintech, classifieds, marketplace, or internet businesses is preferred.