Segment Lead

About Policybazaar.com –

We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability -- as well as for mindful investment planning. We understand customers anxiety about claim settlement, so we offer 24x7 online support, on-ground support, as well and even host special claim samadhan events where stuck claims can be reopened and resolved instantly. Our mission, in keeping with IRDAI's inspiring vision, is Har Family Hogi Insured by 2047.

Companies – Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin Visit policybazaar.com to know more about us

Job Description:

Role: Segment Lead – Commercial Vehicles

Location- Gurgaon

We are looking for a Segment Lead – Commercial Vehicles to build and scale the Commercial Vehicle Insurance business at Policybazaar.

This is a high-ownership role for someone who can combine business strategy, growth, product, partnerships and execution to build the next large growth engine within Motor Insurance.

What will you own

• Business Ownership: Look after the overall Commercial Vehicle business, including revenue, profitability, growth and key business metrics.

• Growth & Distribution: Build scalable acquisition and distribution models across digital, assisted sales, partnerships, and offline/FOS channels.

• Customer Journey: Identify customer and funnel-level opportunities across the entire journey — acquisition, conversion, policy issuance, renewals and cross-sell — and continuously improve conversion and customer experience.

• Product & Proposition: Work closely with product, technology and insurers to build propositions, add-ons, pricing constructs and value-added services tailored to the unique needs of commercial vehicle customers.

• Insurer & Industry Partnerships: Build and manage strategic relationships with insurers, financiers, fleet operators and other ecosystem partners.

• Data & Analytics: Use data to identify growth opportunities, understand customer cohorts, improve funnel economics and make decisions on pricing, channel mix, conversion and retention.

• Team Leadership: Build and lead a high-performing team across business, sales, partnerships, product and operations to deliver growth targets.

What are we looking for:

• 3-4 years of experience in strategy, consulting, growth, insurance, BFSI, automotive or a related industry.

• Strong business acumen and P&L orientation, with experience owning business metrics and driving growth.

• Data-driven mindset with hands-on experience using SQL / analytics tools / dashboards to drive business decisions.

• Strong stakeholder management skills with the ability to work across insurers, technology, product, operations, sales and external partners.

• MBA from a Tier-1/2 B-School preferred.