Security Supervisor

Unit specific responsibilities

• Supervise and deploy security guards across all hospital areas including OPD, IPD, Emergency, and entry/exit gates
• Ensure 24*7 security coverage through effective shift and manpower management
• Monitor and control entry and exit of patients, attendants, staff, and vendors
• Conduct regular security rounds and inspections of the hospital premises
• Ensure strict adherence to NABH safety and security standards
• Implement and monitor fire safety, disaster management, and emergency response protocols
• Conduct and participate in mock drills such as fire drills and evacuation drills
• Maintain security registers, logbooks, incident reports, and compliance records
• Respond promptly to emergencies including theft, violence, fire, and medico-legal cases
• Investigate incidents and submit detailed reports with corrective and preventive actions
• Coordinate with local police, fire department, and other emergency services when required
• Prepare duty rosters and ensure adequate staffing at all times
• Monitor attendance, punctuality, and discipline of security personnel
• Conduct regular training, briefing, and performance evaluation of security staff
• Ensure proper uniform, ID cards, and professional behavior of all security personnel
• Regulate visitor entry as per hospital policy and enforce visiting hours
• Manage crowd control during peak hours and emergency situations
• Assist in handling VIP visits and sensitive situations
• Monitor CCTV systems and report any suspicious activities immediately
• Ensure protection of hospital property, equipment, and vehicles
• Manage parking and ensure smooth traffic flow within the premises
• Coordinate with nursing, HR, maintenance, and other departments for security-related issues
• Address and resolve complaints related to security from patients and attendants
• Prepare and submit daily, weekly, and monthly security reports to management
• Ensure quick response time and effective handling of all security-related situations
• Maintain confidentiality and uphold hospital policies and code of conduct.