Security Project Manager

Key Responsibilities :

Invoices and budgeting

• Track the monthly invoices for due dates
• Prepare monthly invoices
• Assist PMO Analysts to review the invoices with SDM/SDL/SDA
• Track the completion for approval of the invoices and update leads

Performance Management (PMS)

• Tracking Quarterly PMS Schedule (Start and Due dates)
• Schedule Review Meeting with Resource and Leads
• Track the completion of the Review and status update
• Liaison between reporting managers and HR for PMS Data and Reporting

On-boarding & Off-boarding

• On-boarding and Off-boarding of resources to/from the project/account(s)
• Assist new resources during the on-boarding phase to ensure they complete all pre-requisites
• Ensure that KT plans are created for all new resources, and they are signed off after KT completion by coordinating with tower leads/Technical SMEs

Quality and Compliance

• Assist in maintaining documents related to the project
• Generating reports required for the Audit and follow up with teams, leads to meeting the guidelines
• Management Reporting for Quality and Compliance issues based on the defined timeline

Reporting

• Assist PMO Analyst to work on preparing weekly, monthly, quarterly resource utilization report
• Assist PMO Analyst to work on reports needed for Monthly Service Delivery Reviews.
• Assist PMO Analyst to work on reports needed for Quarterly Business Reviews
• Daily/weekly/monthly reports for ticket audits reports, follow up and status update to the leads.

Learning & Development

• Work with leads to track, maintain skills matrix for projects and teams.
• Liaison between HR and Leads for the training and onboarding plan for upskilling
• Keep track of project specific training to be completed by the team and ensure they are completed on time by following up with the team

Overall Project Management & Coordination

• Support project teams with publication, review and sign-off of major deliverables.
• Ensure consistent project plans are followed in line with schedule, cost, resource, and quality guidelines.

Continuous improvements and innovation

• Drive initiatives to optimize PMO work, eradicate waste and automate redundant processes

Adoption & implementation of best practices and standard PMO processes.

Must-have Skills: Prior working experience

• Good Knowledge of ITIL framework & processes
• Excellent verbal and written skills
• Very good negotiation skills.
• Adept at Stakeholder management with ability to work with leadership
• Excellent Time management skills with ability to prioritize tasks and deliver on commitments
• Ability to collaborate with different teams and ensure the designated tasks are completed on time.