Security Officer

Key Result Areas (KRAs)

• Security Operations: Oversee day-to-day security procedures and protocols.
• Guard Deployment & Supervision: Direct and manage security staff positioning and performance.
• CCTV Monitoring & Patrolling: Ensure continuous surveillance, monitoring, and perimeter checks.
• Incident & Emergency Management: Handle emergency situations, incidents, and swift response actions.
• Crowd & Traffic Management: Regulate movement of people and vehicles on mall premises.
• Loss Prevention: Prevent theft, unauthorized access, and asset damage.
• Safety & Compliance: Enforce safety regulations and security policy compliance.
• Documentation & Reporting: Maintain security logs, incident records, and operational reports.
• Contractor & Vendor Management: Oversee external security agencies and vendor teams.
• Training & Discipline: Conduct training sessions for security staff and maintain high standards of discipline.

Key Performance Indicators (KPIs)

• Security post deployment compliance
• Incident response time & resolution efficiency
• Incident reporting accuracy and timeliness
• CCTV monitoring & compliance adherence
• Security briefing & staff training completion
• Security equipment maintenance & compliance
• Customer and tenant security complaint handling
• Lost-and-found documentation & tracking

Education & Background Requirements

• Preferred Education: SSC / Bachelors Degree
• Preferred Industry Experience:
• Real Estate
• Shopping Malls
• Operations
• Hospitality