Security Officer
Air India · Delhi · onsite · Posted 34d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
Job Purpose
- Jr Associate - Investigation & Fraud Prevention (I&FP) will be directly involved in the day-to-day functioning of the unit.
- will directly be accountable for conducting travel document checks at airport.
- Shall ensure prevention of passengers travelling to North America, United Kingdon & Europe on fraudulent travel documents.
- Attend regular briefing & ensure communication with the I&FP team for maintaining professionalism.
- Assist in investigation of fraudulent travel documents under guidance of shift in charge.
- Conduct system profiling and check-in counter surveillance.
- Ensure collecting photocopies of intercepted passengers on inadequate/forged documents
- Ensure discrepancy formed is appropriately filled and signed by I & FP supervisor and AOD supervisor.
- Any other responsibility assigned by the Supervisor/Shift In-charge/Lead/Head - I&FP
Key Accountabilities
- Attend regular briefing & ensure communication with the I&FP team for maintaining professionalism.
- Escort of inadmissible (INAD) passengers from India to other countries and vice-versa.
- To support and provide necessary inputs for any investigations & legal notices with respect to cases related to travel documents, offloading of passenger, etc.,
- Any other responsibility assigned by the Supervisor/Shift In-charge/Lead/Head - I&FP.
Skills/Qualities Required
- For the targeted flight, Jr.Associate (I&FP) will ensure to carry out the following checks at three stages:
- Profiling of passengers from DCS system
- Physical profiling of passengers/travel documents at check-in area/transfer desk
- Interviewing/profiling of passengers and travel documents prior to boarding
- Carry out travel document checks at flight boarding gate for the targeted flights.
- Identify the fraudulent travel documents and improper travel documentation and report the same to Supervisor/Shift In-charge.
- During checks, the doubtful profile of travel documents to be escalated to Supervisor/Shift In-charge.
- Ensure to keep abreast with the latest travel document requirements for various countries.
- Proactively participate in the training/refresher s courses on the travel documents, in addition to the mandatory Avsec courses.
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Key Performance Indicators
Service Level Agreements (SLAs) and Turnaround Times (TATs)
- Ensure on time performance, with 100% compliance on secondary travel document checks for targeted flights
Background Checks and Clearances
- To maintain integrity, periodic background checks carried out on the staff involved in document checks
Issue Management
- Resolution of issue within stipulated timelines
Record Accuracy and Compliance
- Maintain the record of travel document frauds and ensure compliance of country-wise travel document requirements
Documentation and Reporting
- Maintain documentation of fraudulent travel document detected and on time submission of incident report
Key Interfaces
Internal Interfaces
Internal functions
- Engage with AOD & GHA for 100% secondary travel document checks on targeted flights
External Interfaces
Regulatory Bodies
- Liaison with Law Enforcement Agencies
Educational and Experience Requirements
Minimum Education requirements
Graduation
Experience
- Experience of working in Metro/Hub Stations
- Knowledge of International travel documents
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
International Travellaw enforcementShift InchargeService levelHead Business DevelopmentInvestigationJunior Associatemanagementcompliancesupervisor
About Air India
Air India
Aviation
17.8k+
employees
1932
94 years old
Gurgaon / Gurugram, Haryana
India
₹7.2L PA avg
Avg at Air India
About
Air India operates an extensive international and domestic flight network, enhancing global connectivity and aiming for transformation into a world-class airline.
Industries
AviationAirlines / Aviation / Aerospace
Employee ratings
10 reviews
3.5/ 5
Culture
2.7
Career growth
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Work-life
3.0
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