Security Architect

Project Role : Security Architect

Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.

Must have skills : Ping Identity

Good to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Ping Federation IAM Engineer, your typical day involves in providing L2 operational (break/fix) support for enterprise access management and federation services across the Ping Identity suite, ensuring high availability and timely resolution of user and

application authentication issues in a 24 7 support model.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Provide 24 7 keep-the-lights-on support aligned to defined incident priorities and incident management processes
• Resolve L2 incidents and service requests related to authentication, authorization, SSO, and federation for SAML and OIDC integrated applications
• Administer and operate Ping Identity components including PingFederate / PingOne (SSO), PingAccess, PingID, PingDirectory, PingDataSync, Ping Directory Delegated Admin, Ping Directory Proxy, and related services
• Perform routine operational tasks including platform maintenance, log monitoring, defect tracking, issue remediation, and health checks
• Support application onboarding activities, including onboarding validation, configuration checks, and operational readiness for newly federated applications
• Support operational tasks for OIDC self-service onboarding, Delegated User Admin (DUA) group management, and user credential or device management self-service issues
• Execute smoke testing and pre/post validation activities for platform upgrades, patches, and infrastructure changes
• Maintain and support pre-production environments (Development, Test, UAT) for validation and readiness
• Follow enterprise change management standards for configuration updates, releases, and planned changes
• Create and update operational documentation, configuration history, SOPs, and KBs, including documentation for L1 support teams
• Coordinate with Ping OEM support for product-related issues and assist with resolution tracking and communication
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Ping Identity.
• Experience with identity and access management solutions and their integration within cloud environments.
• Hands-on operational experience with the Ping Identity platform (PingFederate, PingAccess, PingID, PingDirectory, PingDataSync)
• Working knowledge of SAML and OIDC federation flows and application SSO
  
  

troubleshooting

• Experience with log analysis, monitoring, and routine platform health checks
• Familiarity with ITSM processes for incident, request, change, and problem management
• 6+ years of experience in enterprise federation and access management services
  
  

Additional Information:

• The candidate should have minimum 2 years of experience in Ping Identity.
• Preferred: Ping Identity certification relevant to access management and federation (e.g., PingFederate, PingAccess, or PingDirectory)
• This position is based at our Bengaluru office.
• A 15 years full time education is required.