Securities Operations Associate Manager

About this role: Wells Fargo is seeking a Securities Operations Associate Manager.

In this role, you will:

• Manage a team of specialists in transactional tasks ensuring quality and compliance in securities operations
• Provide support for being a first point of contact for all delivery tasks and escalations
• Identify opportunities for process improvement and risk control development
• Ensure team consistently meets delivery expectations and resolve issues related to reporting, career path and related activities for direct reports
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for securities operations
• Develop and guide a culture of talent development to meet business objectives and strategy
• Fair and equitable workload distribution
• Employee engagement and morale
• Responsiveness to employee feedback and escalations
• Ownership and accountability for resolving recurring issues
• Process improvement and automation mindset
• Building trust and consistency within the team
• Creating an inclusive and positive team environment
• Effective communication and follow-through on action items

• 4+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

• Ensure fair and equitable allocation of work assignments across team members to balance workload, enhance productivity, and support employee well-being.
• Foster a high-performing and engaging work environment by promoting employee satisfaction, collaboration, and team morale.
• Serve as a trusted point of contact for employee concerns, providing timely resolution to feedback, inquiries, and escalations.
• Demonstrate strong ownership and accountability in identifying, addressing, and resolving recurring operational and people-related challenges.
• Drive continuous improvement initiatives by identifying opportunities for process optimization, standardization, and automation.
• Build and maintain a culture of trust, transparency, consistency, and accountability through effective leadership and decision-making.
• Champion diversity, equity, and inclusion by creating a respectful, supportive, and positive workplace environment for all employees.
• Communicate effectively with team members and stakeholders, ensuring clear expectations, proactive updates, and timely execution of action items.
• Monitor team performance and operational effectiveness, implementing best practices to improve service delivery and overall team outcomes.
• Collaborate with cross-functional partners to support organizational objectives while maintaining a strong focus on employee experience and business results.

• Minimum 4+ years of experience in Operations, Data Management, Business Intelligence, or a related domain within the financial services industry.
• Proven people leadership experience managing teams of 15-20 employees for a minimum of 2 years.
• Ability to support global operations with flexibility to work in US business hours (approximately 4:30 PM IST to 2:30 AM IST).
• Strong expertise in process automation, workflow optimization, and development of solutions using automation tools.
• Hands-on experience in SharePoint site creation, administration, and process management.
• Advanced knowledge of Big Data, Data Mining, Data Analysis, and Reporting methodologies.
• Experience supporting and partnering with multiple Lines of Business (LOBs) and cross-functional teams.
• Minimum 4+ years of experience managing and collaborating with US-based stakeholders, including senior leaders and business partners.
• Strong analytical, problem-solving, stakeholder management, and communication skills with the ability to drive business outcomes in a matrix environment.

• Experience leading process transformation and continuous improvement initiatives.
• Exposure to Business Intelligence and Reporting tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms.
• Demonstrated ability to manage complex operational processes across multiple business functions and geographies.
• Proven track record of driving automation, operational efficiency, and data-driven decision-making.