Securities Operations Associate Manager

About this role:

Wells Fargo is seeking a Securities Operations Associate Manager

In this role, you will:

• Manage a team of specialists in transactional tasks ensuring quality and compliance in securities operations
• Provide support for being a first point of contact for all delivery tasks and escalations
• Identify opportunities for process improvement and risk control development
• Ensure team consistently meets delivery expectations and resolve issues related to reporting, career path and related activities for direct reports
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for securities operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 4+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Desired Qualifications:

• Ensure fair and equitable allocation of work assignments across team members to balance workload, enhance productivity, and support employee well-being.
• Foster a high-performing and engaging work environment by promoting employee satisfaction, collaboration, and team morale.
• Serve as a trusted point of contact for employee concerns, providing timely resolution to feedback, inquiries, and escalations.
• Demonstrate strong ownership and accountability in identifying, addressing, and resolving recurring operational and people-related challenges.
• Drive continuous improvement initiatives by identifying opportunities for process optimization, standardization, and automation.
• Build and maintain a culture of trust, transparency, consistency, and accountability through effective leadership and decision-making.
• Champion diversity, equity, and inclusion by creating a respectful, supportive, and positive workplace environment for all employees.
• Communicate effectively with team members and stakeholders, ensuring clear expectations, proactive updates, and timely execution of action items.
• Monitor team performance and operational effectiveness, implementing best practices to improve service delivery and overall team outcomes.
• Collaborate with cross-functional partners to support organizational objectives while maintaining a strong focus on employee experience and business results.

Job Expectations:

• Minimum 4+ years of experience in Operations, Data Management, Business Intelligence, or a related domain within the financial services industry.
• Proven people leadership experience managing teams of 15-20 employees for a minimum of 2 years.
• Ability to support global operations with flexibility to work in US business hours (approximately 4:30 PM IST to 2:30 AM IST).
• Strong expertise in process automation, workflow optimization, and development of solutions using automation tools.
• Hands-on experience in SharePoint site creation, administration, and process management.
• Advanced knowledge of Big Data, Data Mining, Data Analysis, and Reporting methodologies.
• Experience supporting and partnering with multiple Lines of Business (LOBs) and cross-functional teams.
• Minimum 4+ years of experience managing and collaborating with US-based stakeholders, including senior leaders and business partners.
• Strong analytical, problem-solving, stakeholder management, and communication skills with the ability to drive business outcomes in a matrix environment.

Preferred Qualifications

• Experience leading process transformation and continuous improvement initiatives.
• Exposure to Business Intelligence and Reporting tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms.
• Demonstrated ability to manage complex operational processes across multiple business functions and geographies.
• Proven track record of driving automation, operational efficiency, and data-driven decision-making.

Fair and equitable workload distribution

Employee engagement and morale

Responsiveness to employee feedback and escalations

Ownership and accountability for resolving recurring issues

Process improvement and automation mindset

Building trust and consistency within the team

Creating an inclusive and positive team environment

Effective communication and follow-through on action items