Secunderabad-KFintech- Bulk Hiring- Customer Support Executive (Voice)

Dear All,

KFintech hiring Bulk openings in our customer support team (Contact Center) at our Secunderabad Office.

Pls note - It is mandatory that candidates possess a strong proficiency in both Hindi and English & Sales Process Experience Mandatory

Write in resume first page - Meeting Person - HR Lakshman

Please find the job description and interview venue details below for your reference.

If you're not interested in this opportunity, please share it with your friends who are looking for job openings.

Open Positions: 30+ Nos.

Open Positions:

1. Customer Support Sr. Associate (Voice Process) (1- 3 yrs experience)

2. Customer Support Executive (Voice Process) (3-5 yrs experience)

3. Virtual Relationship Manager (VRM) (3-5 Yrs Experience)

Job Location: JBS (Secunderabad)

CTC:

2.5 LPA - 3.5 LPA - Experienced (Associate / Sr. Associate / Executive)

3- 4 LPA - Sales background experience must

Education: Min Graduation must (60% and above)

Job Timing: Regular Morning Shift (NO NIGHT SHIFT / NO ROTATIONAL SHIFT) & There is No Transport Provided

5 Days + Alternate Saturdays (2 Saturdays)

Job Description:

• Handle inbound and outbound sales calls to prospective and existing customers
• Identify customer needs and recommend suitable products/services
• Explain product features, benefits, and pricing to customers
• Achieve assigned sales and revenue targets
• Generate leads and convert opportunities into sales
• Build and maintain strong customer relationships through effective communication
• Address customer queries and objections professionally
• Follow up on leads and customer inquiries on a timely basis
• Maintain accurate records of customer interactions and sales activities in the system
• Adhere to company policies, sales processes, and quality standards

Job Specification:

1. Candidate must have good command/proficiency in English & Hindi (Both)
2. Strong communication, persuasion, and customer handling skills
3. Proficient with MS Office (Excel, Word, PowerPoint)
4. Minimum Graduation is mandatory (60% and above)

5. Prior experience in voice-based sales, telesales, inbound sales, outbound sales, or customer acquisition will be preferred

Thanks & Regards,

Muniyandi Lakshmanan

Human Resources (Talent Acquisition)

[email removed]

Website: www.kfintech.com