Secialist

Designation: Specialist
Department: Sales Telesales
Industry: NBFC
Experience: 0–3 Years
Employment Type: Full-Time

Job Responsibilities

• Handle inbound and outbound calls to prospective customers.
• Understand customer requirements and explain suitable loan products, eligibility, documentation and terms.
• Follow up with interested customers and convert leads into applications.
• Achieve monthly calling, lead conversion and sales targets.
• Handle customer queries and objections professionally.
• Maintain accurate customer and lead information in CRM.
• Coordinate with credit, operations and other teams for application processing.
• Maintain regular follow-up until login/disbursement as applicable.