SDE - Voice

Responsibilities:

• Build and ship AI-powered voice agents for real-world customer and business workflows.
• Design and develop voice-based conversational experiences from concept to production.
• Integrate and work with voice AI platforms, LLMs, STT, TTS, and telephony systems.
• Work with technologies such as Retell, Vapi, Sarvam, Bolna, ElevenLabs, Deepgram, or similar voice AI platforms.
• Build backend services and integrations that enable voice agents to perform real actions such as booking, scheduling, and dispatching.
• Improve voice-agent performance across latency, accuracy, reliability, conversation quality, and cost.
• Design conversation flows, prompts, tool/function calling, context handling, and agent workflows.
• Debug real-world voice interactions and continuously improve agent behavior based on production usage.
• Work closely with product, design, and engineering teams to translate business workflows into scalable Voice AI solutions.
• Take ownership of features end-to-end, from experimentation and development to deployment and iteration.
• Work directly with ambiguity and move quickly while maintaining reliability and production quality.

Requirements:

• 2-4 years of experience in software engineering, AI engineering, conversational AI, or a related field.
• Hands-on experience building or deploying Voice AI / voice-agent applications.
• Experience working with one or more Voice AI platforms such as Retell, Vapi, Sarvam, Bolna, ElevenLabs, Deepgram, or similar platforms.
• Strong understanding of LLM-based applications and conversational AI workflows.
• Experience with APIs, backend services, integrations, and production software systems.
• Strong programming fundamentals and ability to build, debug, and ship production-quality software.