Scrum Master

Role Overview

TechAhead is seeking an experienced Scrum Master to lead Agile delivery initiatives across mobile, web, cloud, and AI-driven projects. The ideal candidate will facilitate Agile ceremonies, foster continuous improvement, remove delivery impediments, and enable high-performing cross-functional teams to consistently deliver business value.

Key Responsibilities

Agile Delivery & Scrum Facilitation

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach teams on Agile principles, Scrum framework, and best practices.
• Ensure effective sprint execution and timely delivery of project milestones.
• Track sprint progress, team velocity, burn-down charts, and delivery metrics.
  

Team Coaching & Collaboration

• Mentor development, QA, design, and product teams to improve Agile maturity.
• Foster a culture of collaboration, accountability, transparency, and continuous improvement.
• Support Product Owners in backlog refinement, prioritization, and release planning.
• Encourage self-organizing and high-performing teams.
  

Impediment & Risk Management

• Identify, track, and remove team impediments and blockers.
• Proactively manage project risks, dependencies, and escalations.
• Collaborate with engineering and business stakeholders to resolve delivery challenges.
• Drive root cause analysis and process improvement initiatives.
  

Stakeholder Management

• Facilitate communication between business teams, Product Owners, and engineering teams.
• Provide regular status updates and sprint reports to stakeholders.
• Ensure alignment between business objectives and delivery outcomes.
• Support client-facing discussions when required.
  

Process Improvement & Metrics

• Monitor Agile KPIs such as velocity, sprint predictability, cycle time, and release success.
• Implement Agile best practices and continuous process improvements.
• Promote Agile tools and frameworks to improve team efficiency.
• Drive adoption of AI-enabled productivity tools to enhance Agile delivery.
  

Required Skills & Experience

• 5+ years of experience as a Scrum Master, Agile Coach, or Agile Project Coordinator.
• Strong understanding of Scrum, Kanban, Lean, and Agile methodologies.
• Experience managing Agile teams in software development environments.
• Hands-on experience with Jira, Azure DevOps, or similar Agile project management tools.
• Strong facilitation, conflict resolution, and stakeholder management skills.
• Experience working with cross-functional teams comprising Product, Engineering, QA, Design, and DevOps.
• Excellent communication, leadership, and problem-solving abilities.
• Experience in mobile application, web application, or digital product delivery.
  

Preferred Skills

• Certified Scrum Master (CSM), PSM, SAFe Scrum Master, or equivalent certification.
• Exposure to AI/GenAI-powered tools such as ChatGPT, GitHub Copilot, Cursor, Claude, or similar productivity platforms.
• Experience in enterprise product development and digital transformation projects.
• Knowledge of DevOps practices and CI/CD processes.
• Experience working with global clients and distributed teams.
  

Success Metrics

• Sprint Predictability & Delivery Consistency
• Team Velocity Improvement
• Reduction in Delivery Blockers
• Stakeholder Satisfaction
• Agile Maturity Growth
• Release Success Rate
• Continuous Process Improvement Initiatives
  

About TechAhead

TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions. With over 16 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence. At TechAhead, we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients.

Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies!