WARANGAL · FULLTIME
Scrum Master
Genesys
Warangal · onsite · Posted 70d ago
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Undisclosed2–7 yrsfulltimeWarangal
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Section · 01
About this role
Job Summary
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Every sprint that ships depends on someone keeping ceremonies structured, blockers visible, and Jira data trustworthy. Without that, planning drifts, standups run long without resolving anything, and status reports stop reflecting what teams shipped. The Scrum Master owns that day-to-day discipline for one or more Platform teams, especially teams still building their agile habits, so the team can focus on delivery instead of process friction.
What You'll Do Ceremony Facilitation - Facilitate sprint planning, daily standups, sprint reviews, and retrospectives for assigned teams, keeping sessions time-boxed and outcome-focused.
- Support teams new to agile in applying Scrum mechanics day to day, resolving confusion before it slows delivery.
- Identify and escalate blockers quickly enough that they dont carry over into the next sprint.
- Encourage open retrospectives and follow through on improvement commitments until theyre implemented.
- Maintain Jira boards and backlog health for assigned teams, keeping stories current and sprints configured correctly.
- Track and report team-level delivery metrics (velocity, sprint completion rate, open impediments) using Platform-standard Jira dashboards.
- Give stakeholders concise, accurate delivery status updates based on what the team completed.
- Use AI-assisted tools to support ceremony prep, note capture, and status reporting, cutting down manual admin work.
- 2+ years working as a Scrum Master or in an agile delivery support role within a technology team.
- Working knowledge of Scrum principles and ceremonies, with experience running or co-facilitating them.
- Familiarity with Jira for sprint tracking, story management, and basic dashboard configuration.
- Strong communication and organizational skills, with a track record of keeping teams on track and following through on commitments.
- Comfort supporting teams that are still building their agile practice, adjusting approach as the team matures.
- Scrum certification (CSM, PSM I, or equivalent).
- Experience supporting technology teams in Software Engineering, IT infrastructure, or enterprise environments.
- Comfort with AI productivity tools or interest in applying automation to reduce repetitive work.
- Experience working within an organization with established agile standards.
- Scrum ceremony facilitation
- Jira sprint and backlog management
- Impediment identification and escalation
- Stakeholder communication and status reporting
- Retrospective facilitation
- Builds consistent delivery habits in teams new to agile, improving sprint predictability over time.
- Keeps delivery moving by resolving day-to-day blockers before they stall a sprint.
- Gives Platform leadership accurate, current delivery visibility through disciplined Jira hygiene and status reporting.
Working Hours - 3:00 PM-12 PM IST
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
AutomationPSMAgileScrumorchestrationGeneticsleadership developmentTalent AcquisitionJira Atlassianoperations
Section · Company
About Genesys
Genesys
Software Product
677
employees
1990
36 years old
Menlo Park, California
United States
About
Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.
Industries
Software ProductIT Services & Consulting
Employee ratings
97 reviews
4.0/ 5
Culture
4.2
Career growth
3.5
Work-life
4.2
Employees rate it well for
Work Life Balance13Senior Management11Work Culture11Salary10Job Security9
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