Scrum Master-Manager

10+ years of experience as a Scrum Master / Agile Delivery Lead, preferably with prior technical experience as a Developer, QA, or Business Analyst

Strong understanding of end-to-end application functionality, APIs, integrations, data flows, and technical dependencies

Experience facilitating Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives

Experience managing Agile delivery across multiple workstreams and distributed onshore/offshore teams

Strong experience with sprint and PI-level delivery tracking including capacity, velocity, burndown, risks, and dependencies

Ability to identify and drive resolution of cross-team dependencies, blockers, technical debt, and delivery risks

Strong customer and stakeholder management skills with experience communicating delivery status, risks, and technical trade-offs to senior leadership

Experience with resource and capacity planning across multi-vendor / contractor / FTE teams

Strong understanding of Scrum, Scrumban, SAFe, and hybrid Agile delivery models

Hands-on experience with Jira and Confluence; experience with delivery dashboards / AI-driven reporting tools preferred

CSM / PSM / SAFe Scrum Master certification preferred

Experience in Banking, Payments, or Financial Services technology programs strongly preferred