SCM (Indirect & Service Procurement operations)

Role Summary

Responsible for managing the end-to-end procurement lifecycle for indirect materials and services across multiple departments and business functions.

Ensure timely material & service availability at production floor through purchase order processing, supplier coordination, and stakeholder satisfaction while supporting business continuity and operational excellence.

Key Responsibilities

End-to-End Procurement Management

Manage end-to-end Procure-to-pay (P2P) operations for Indirect materials & Service requirement purchasing, covering the following categories of goods & services: Manufacturing & Operations (IC & SMT), Digital (IT & MES), Human Resources & Administration, Learning & Development (L&D), Safety, Health & Environment (SHE), Maintenance, Quality & Reliability, SCM-Stores, Assembly Technology Development, Projects & Utilities, Test Technology Development and project-related-Equipment Spares, Consumables & Services.

• Act as the primary procurement point of contact for assigned departments and business functions.
• Review purchase requisitions, validate sourcing requirements and create accurate purchase orders using ERP tools SAP/SAP Ariba.
• Obtain timely PO acknowledgements from suppliers, ensure delivery schedules are captured and tracked in the system.
• Coordinate with suppliers and internal stakeholders to ensure timely delivery of goods and services & to proactively identify, prevent potential risks impacting on-time delivery.
• Actively manage exceptions by expediting orders, and mitigating delays to minimize supply disruptions.
• Collaborate with Logistics & Warehouse teams to ensure timely material receipts and inventory availability. & Service entries from respective departments.
• Work with Finance to ensure on-time vendor payments, strengthening supplier relationships and continuity of supply.
• Analyze supplier performance issues, establish robust mitigation and preventive action plans for future demand fulfilment.

Procurement Operations & Compliance

• Ensure compliance with company procurement policies, approval matrices, and audit requirements.
• Maintain procurement records, PO documentation, and sourcing files.
• Support internal and external audits by providing procurement-related data and documentation.
• Drive process improvements and procurement efficiency initiatives.

Key Deliverables

• Timely PO creation, execution and Open PO qty shortclosure.
• Track of Service entry completions, Outstanding payments, RTV in case of material rejections.
• Track of Bill of Entry, GRN incase of import purchases.
• Supplier and stakeholder satisfaction.
• Compliance with procurement policies and audit requirements.
• Effective management of procurement requests and escalations.
• Operational efficiency improvements.

Skills & Competencies

• Indirect Material & Service Order Management
• Supplier Relationship Management
• Contract Administration
• Stakeholder Management
• SAP/ERP Procurement Systems
• Negotiation & Communication skills required for delivery Pull-in.
• Data Analysis and Reporting
• Process Improvement and Compliance Management

Desired experience level : 5 to 7 Years of experience in Indirect material & Service procurement operations with deep familiarity with Admin & people services, Engineering services, IT services and local regulations.

Qualifications: B.E/B.Tech.