SCCM Administrator

Kindly revert with your updated profile to [HIDDEN TEXT] only.

Interested Applicants must revert with subject - SCCM Administrator

Applicants must be flexible to work for 24/7 US shifts timings including 2 weekly offs together.

Job Location: Pune/ Mumbai- Work from home until pandemic government regulations.

Joining: Immediate to 45 Days.

Position - SCCM Administrator / SCCM Lead (L2/ L3)

Job Details:

Must have:

· Experience professional who can offload the application packaging and deployment tasks.

· An expert who is using different packaging tools (at least 3 Admin Studio, Install Shield, PatchMyPC).

· Using SCCM as the tool for distribution of the application on the devices or to the users.

· Install, upgrade, deploy and patch using SCCM.

· Extensive hands-on experience in deploying, maintaining, troubleshooting SCCM

· Keeping updated with the latest features and solutions for the products supported, and up-skilling as and when Program demands.

· Manage customer SCCM environment at L2-L3 level

· Address client connectivity, client software, and mobility installation issues

· Address service availability issues within the customers organizational span of control

· Manage services using supplier and the client implemented ITIL processes and practices

Operate and provide the day-to-day support.

· Project participation in global/ local projects as required.

· Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions.

· Maintain health of monitoring tools and reports data interactions/ integrations.

· Execute and follow up any and all issues arising from operational checks, tasks and monitors

Tier II support

· Participate in technical projects through design, build, test and deploy phases.

· Good Comm. Skills (Verbal and Written)

· Handle US Global Clients (mandatory)