Saviynt

SAVIYNT

Strong hands-on experience in Saviynt Development and Enhancements (Workflows, Tasks, Rules, Triggers, Request Forms, Email Templates, Global assignments, Access Requests, RBAC, REST API)

• Expertise in developing Custom JARs, REST connectors, and Integrations
• Experience in Application Onboarding, including SAP SuccessFactors, ServiceNow, and other SAP integrations
• Practical experience with Saviynt PAM and JITA (Just-In-Time Access) configuration and support
  • Ability to fix integration failures, troubleshoot issues, and implement new solutions
• Good understanding of IGA concepts, RBAC, SOD and Identity Lifecycle Management
• Strong knowledge of APIs, SQL, JSON and Saviynt platform components
• Good communication, analytical skills, team player, self-driven, and result-oriented
• 7+ years of IT experience specifically in Identity Management.
• Hands on development, customization, and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases etc.
• Have good knowledge on Saviynt IGA architecture with hands on experience in application onboarding (provisioning / de-provisioning), Birthright Provisioning, implementing application workflows, Segregation of Duties, Analytics Reporting Services and Campaigns/Access Certifications.
• Strong knowledge of Access Reviews and certifications in Saviynt.
• Resolve technical issues through debugging, research, and investigation.
• Provide Application Support in 24*7 Environment.
• Application Support and Operations Management.
• Logs for failure patterns across customers.
• Log alerts for application failures (needs to be automated so need to work with Team to finalize the way forward).
• Monitor jobs running on application. Restart/Restore the job as per original schedule in case of any failure.
• Escalate: In case of specific pre-identified issue types, reach out to the respective SPOCs in the other clusters to remediate/ restore.
• Resolve tickets by working with Product Teams/Application Teams.
• Respond and assign to all tickets to pre-identified team within SLA timeline.
• Maintain a culture of continuous improvement, by providing suggestions for process improvements, providing updates to documentation, providing assistance and transfer of knowledge to peers in your area of expertise.
• Excellent oral & written communication skills and ability to work with global counterpart.