SAP Walkme

Key Responsibilities

• Design and develop WalkMe content including:
• Smart Walk-Thrus
• Launchers
• SmartTips
• ShoutOuts
• Resources
• Surveys and onboarding solutions
• Configure and maintain WalkMe solutions for SAP applications.
• Gather business requirements and translate them into digital adoption strategies.
• Partner with business stakeholders, SAP functional teams, and change management teams.
• Conduct user journey analysis to identify adoption gaps and process improvement opportunities.
• Create and execute testing plans for WalkMe deployments.
• Monitor adoption analytics and provide actionable insights.
• Support release management activities and content updates resulting from SAP enhancements.
• Prepare user documentation and training materials.
• Ensure WalkMe solutions align with organizational governance and security standards.