SAP SuccessFactors LMS Consultant

SAP SuccessFactors LMS Consultant

Role: SAP SuccessFactors LMS Consultant

Experience: 5-8+ Years

Engagement: AMS / Application Support

Location : Remote

Type : Full Time/Contractor

Key Responsibilities

• Provide L2/L3 AMS support for SAP SuccessFactors Learning (LMS).
• Manage incidents, service requests, enhancements, and production issues.
• Configure and support Items, Curricula, Programs, Assignments, Catalogs, Classes, and Learning Administration.
• Support user assignments, notifications, workflows, security roles, and permissions.
• Troubleshoot integrations between SuccessFactors LMS, Employee Central, SSO, and third-party learning/content providers.
• Support LMS reporting, scheduled jobs, connectors, and data imports/exports.
• Manage testing and deployment of SuccessFactors releases and enhancements.
• Work directly with HR/L&D stakeholders and provide functional recommendations.
• Maintain documentation, SLAs, root-cause analysis, and knowledge transfer.

Required Skills

5+ years SAP SuccessFactors experience with strong hands-on expertise in SuccessFactors Learning (LMS). Strong AMS/support background, LMS configuration, integrations/connectors, reporting, troubleshooting, and stakeholder management. SuccessFactors Learning certification preferred.