SAP Service Management Functional Consultant
Capgemini · Bengaluru · onsite · Posted 72d ago
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About this role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role:
- Lead SAP S/4HANA Service Management implementations, enhancements, and support projects, ensuring alignment with business requirements and service processes.
- Gather, analyze, and translate business requirements into SAP Service Management solutions, including service orders, service contracts, warranties, and field service operations.
- Configure and integrate SAP Service Management with related modules such as SD, MM, PM/EAM, CS, and Fiori applications within the S/4HANA landscape.
- Collaborate with business stakeholders, technical teams, and project managers to deliver end-to-end solutions, testing, training, and post-go-live support.
Your Profile:
- 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.
- Strong functional knowledge of service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
- Experience in end-to-end implementation projects, fit-gap analysis, solution design, configuration, integration testing, and user training activities.
- Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments.
- 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.
- Strong functional knowledge of service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
- Experience in end-to-end implementation projects, fit-gap analysis, solution design, configuration, integration testing, and user training activities.
- Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments.
What you will love about working with us:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
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