SAP Service Delivery Manager
Consult Asia · Pune · onsite · Posted 47d ago
₹25.0L - ₹40.0L PA10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Own SAP AMS L2/L3 delivery, SLA/KPI governance, incidents, problems, changes, escalations and releases. Lead global teams, client governance, SAP monitoring, CSI, automation, reporting, knowledge management and service transformation.
Required Candidate profile
SAP AMS delivery leader with strong SAP process understanding, SLA/KPI and ITIL expertise, client governance, team leadership, stakeholder communication, analytical skills and innovation mindset.Sourced from naukri
Skills
SAP Service Delivery ManagementServicenowIncident ManagementITILProblem managementAmsService request managementChange ManagementSAP SupportKPI ManagementApplication Management ServicesService governanceJira AtlassianL2/L3 SupportSLA ManagementShift left