SAP OCM Consultant

OCM – Program Communications Lead (S/4HANA Greenfield Implementation)

Role:

Program Communications Lead – Organizational Change Management (OCM)

Responsibilities:

• Lead end-to-end communication strategy for S/4HANA Greenfield transformation program
• Define and manage program-wide communication roadmap aligned with program milestones
• Drive executive communication and leadership messaging across stakeholders
• Establish communication governance, standards, and templates
• Ensure consistent and timely communication across all program workstreams
• Oversee communication channels including newsletters, townhalls, leadership updates
• Drive stakeholder engagement through targeted communication plans
• Support cutover and hypercare communication strategy
• Collaborate closely with Change Lead, Change Partners, and PMO

Key Responsibilities:

• Develop comprehensive communication strategy and plan
• Design and manage communication calendar across program lifecycle
• Create executive-level presentations, SteerCo decks, and leadership messaging
• Oversee development of communication artifacts (emails, newsletters, FAQs)
• Govern messaging consistency across global regions and teams
• Track communication effectiveness and engagement metrics
• Enable communication campaigns aligned with releases and deployments
• Mentor and guide communication support team members
• Provide updates to program governance and leadership forums

Requirements:

• 10+ years of experience with strong focus on OCM communications
• Proven experience leading communications for SAP S/4HANA programs
• Strong storytelling and executive communication skills
• Experience handling global stakeholder communication
• Ability to create leadership-ready content (SteerCo, CXO briefings)
• Experience in large transformation programs
• Familiarity with change frameworks (ADKAR/Prosci)
• Strong proficiency in MS Office (PowerPoint, Word) and collaboration tools

Project-Specific Requirements:

• Experience in S/4HANA Greenfield implementation programs
• Ability to manage communication across multiple releases/waves
• Experience with structured program governance communication
• Understanding of integration with training, readiness, and change activities
• Exposure to digital communication tools and platforms
• Experience in crisis communication and cutover messaging

Account Context:

• Large-scale SAP S/4HANA Greenfield transformation
• Multi-country rollout with diverse stakeholders
• High focus on clear, consistent program communication
• Executive-level stakeholder engagement and reporting
• Phased rollout and release-based implementation approach
• Close collaboration with PMO, Functional, and OCM teams
• Transition from legacy to S/4HANA environment
• Emphasis on communication effectiveness and adoption outcomes