SAP O2C Consultant / Architect

Job Description

We are always looking to expand our team of talented professionals at IT Resonance Inc and currently seeking qualified candidates that would make a good fit for O2C Architect

Role: O2C Architect

Experience: 8+ Years

Timings: 5. 30 PM to 1. 30 AM

Work mode: Remote

O2C Architect

About the Role

We are looking for a senior SAP OTC (Order-to-Cash) Lead Consultant to directly face the client, lead engagements end-to-end, and drive requirement gathering through system configuration. The ideal candidate will have deep functional expertise in SAP SD/OTC processes, at least one full-cycle S/4HANA implementation, and proven experience in rollout projects across multiple geographies/entities.

Mandatory Requirements

• 10 to 15 years of overall SAP SD/OTC functional experience

• Proven ability to work directly with clients and lead projects/workstreams independently

• Strong experience in requirement gathering, solution design, and hands-on system configuration

• Minimum 1 end-to-end S/4HANA implementation (full lifecycle: blueprint/explore through go-live and hypercare)

• Experience in rollout projects (multi-country/multi-entity template rollouts)

• Strong hands-on experience with contracts and billing plans (quantity/value contracts, periodic and milestone billing plans)

• Working knowledge of EDI (IDoc-based EDI processes, order/invoice EDI transactions, partner profile configuration)

• Experience integrating SAP with external applications such as Salesforce and customer/partner portals

• Experience integrating SAP with third-party Transport Management Systems (TMS)

• Extensive experience with enhancements (user exits, BAdIs, custom logic in OTC processes)

• Hands-on experience with BOM (Bill of Materials) materials in the sales process

• Experience configuring and supporting Intercompany sales scenarios

• Experience with STO (Stock Transport Order) processes

• Strong understanding of core OTC processes: order management, pricing, availability check (ATP), delivery, shipping, billing, credit management

Good to Have

• E with SAP CPI (Cloud Platform Integration)

• Exposure to automation tools (RPA, workflow-based solutions)

• Exposure to SAP Analytics Cloud (SAC) and Tableau

• Experience working in Agile/Scrum delivery environments

Key Responsibilities

• Act as the primary point of contact for the client on OTC workstreams, leading discussions and driving decisions

• Lead requirement gathering workshops and translate business needs into SAP SD/OTC solution design

• Configure and own end-to-end OTC processes including contracts, billing plans, pricing, intercompany, and STO scenarios

• Design and oversee integrations with external systems (Salesforce, EDI, TMS, portals, CPI)

• Develop functional specifications for enhancements and guide technical teams on custom developments

• Lead rollout planning, fit-gap analysis, and template harmonization across regions

• Drive testing cycles (unit, integration, UAT), cutover planning, and post-go-live hypercare

• Manage and mentor junior consultants within the OTC workstream

• Collaborate with cross-functional teams (MM, PP, FI/CO, Basis) to ensure end-to-end process integrity

• Provide production support oversight and drive continuous improvement in OTC processes