SAP GTS Consultant
NTT DATA BUSINESS SOLUTIONS · Bengaluru · onsite · Posted 62d ago
Undisclosed4–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Responsibilities
- Support SAP GTS processes including Compliance Management, Customs Management, Risk Management, Preference Processing, SPL Screening, Embargo Checks, and integration with ECC logistics processes.
- Provide L1.5/ L2/L3 production support for SAP ECC applications.
- Analyze, troubleshoot, and resolve incidents within SLA.
- Perform root cause analysis (RCA) for recurring issues.
- Handle Service Requests and standard changes.
- Deliver minor enhancements and configuration updates.
- Support deployment activities and transport management.
- Coordinate with business users, functional teams, and technical teams.
- Prepare functional/technical documentation and knowledge articles.
- Participate in on-call support during business-critical periods.
- Ensure compliance with ITIL Incident, Problem, Change, and Release Management processes.
- Work with monitoring tools and ticketing systems such as ServiceNow, Remedy, or Jira.
- Support testing activities including Unit Testing (UT), SIT, and UAT.
- Ability work in Shifts supporting Multiple Regional Support
Sourced from naukri
Skills
SAPServicenowCompliance ManagementRelease ManagementGTScustomsRoot Cause AnalysisClient SuccessCall SupportBankingMonitoring ToolsLogisticsSLAdeploymentJira AtlassiancloudRisk ManagementcomplianceArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
Employees rate it well for
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