Sap Gts Consultant

Role:- SAP GTS Consultant

Exp :- 2-7 yrs

Location :- Bangalore

Work Mode:- 5days WFO.

Shifts :- Rotational

Interested candidates will share CVs to [email removed]

Job Description:-

SAP GTS Consultant 3-7 years Bangalore only Immediate to 15days (Serving Notice preferred) 13LPA max (35 to 45% hike max. on current CTC) JOB DESCRIPTION: JOB DESCRIPTION:
As part of SAP Product Support, you will be working on supporting our customers who are using SAP GTS Edition for HANA and S/4 HANA (with International Trade). Primarily, you would be handling their issues related to compliance, customs, risk and intrastat reporting and their configurations with many more tasks as below:
Analyze and resolve customer issues
Perform root cause analysis and provide solutions for customer problems
Provide direct technical assistance for customers via our Customer Service System
(ABAP debugging, Fiori analysis, verifying complex customizing)
Work effectively with colleagues and customers from all around the world
Recommend known technical solutions and develop workarounds for corrective action
Extend the internal and external Knowledge Base
Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
SKILLS REQUIRED

Experience in Global Trade Logistics, SAP S/4HANA and Fiori apps.
Experience with SAP ERP Systems and International Trade.
ABAP Programming skills
Strong problem solving, organizational, and analytical skills
Proven ability to manage multiple tasks or projects with changing priorities. Enjoys and thrives on performing multiple tasks and responsibilities at once
Knowledge of logistics and production processes is an advantage
Strong ability to capture a complete and accurate problem/symptom description of reported issues
Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real-time to resolve issues
Can do attitude and team player.