SAP Global Basis Manager

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, were the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnsons and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Key Responsibilities

- Manage and mentor 4–5 SAP Basis resources, providing technical leadership and day-to-day operational oversight.

- Oversee third-party vendors and managed service providers, ensuring delivery quality, SLAs, and project outcomes.

- Perform hands-on SAP Basis administration including installation, configuration, patching, upgrades, and system refreshes.

- Manage and support SAP landscapes including S/4HANA, ECC, BW, Solution Manager, and other SAP components.

- Monitor system performance, availability, and capacity across global SAP environments.

- Plan and execute SAP upgrades, migrations, and system conversions, including HANA-related initiatives.

- Lead transport management, system copies, and client administration activities.

- Collaborate with infrastructure, database, and application teams to maintain a stable SAP platform.

- Support global SAP projects, implementations, and system rollouts.

- Establish and maintain standard operating procedures, documentation, and operational best practices.

- Provide escalation support for critical production issues when required.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Systems, or related field.

- 13+ years of SAP Basis experience with 3+ years in a leadership or team management role.

- Strong hands-on SAP Basis administration experience in complex enterprise environments.

- Experience supporting SAP S/4HANA and HANA database environments.

- Proven experience with SAP upgrades, kernel upgrades, EHP upgrades, and system migrations.

- Strong knowledge of:

- SAP NetWeaver architecture

- SAP Transport Management System (TMS)

- System monitoring and performance tuning

- SAP system landscape management

- Experience working with managed service providers and offshore support teams.

• Must have experience supporting global business operations across multiple time zones and providing 24/7 service availability.

Preferred Qualifications

- Experience with SAP cloud environments (AWS, Azure).

- Familiarity with SAP Solution Manager and monitoring tools.

- Knowledge of automation or scripting (Shell, Python, Ansible).

- SAP certification in SAP Basis or HANA administration.

Key Competencies

- Strong leadership and team management

- Vendor and stakeholder management

- Advanced troubleshooting and problem-solving

- Ability to balance technical hands-on work with leadership responsibilities

- Strong communication and coordination skills in global environments