SAP FSM Consultant

Bachelor of Engineering

Enterprise Package Application Services

A day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution designYou will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant dataAwareness of latest technologies and trendsLogical thinking and problem-solving skills along with an ability to collaborateAbility to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge

Minimum 5+ years of SAP FSM implementation experience with at least 2 full lifecycle projects.Proficiency in SAP FSM configuration, customization, and integration.Exposure to SAP CPI, groovy scripting, and Jaspersoft reporting.Knowledge of SAP CRM/C4C Service module and SAP S/4 HANA Service/Customer Service modules preferred.Familiarity with SSAM (SAP Service and Asset Manager) is an advantage.SAP FSM certification is desirable.