SAP FSM Consultant
Infosys · Pune · onsite · Posted 42d ago
Undisclosed9–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Educational RequirementsBachelor of EngineeringService LineEnterprise Package Application ServicesResponsibilities
- Implement and support SAP FSM solutions across full lifecycle projects.
- Configure, customize, and test FSM scenarios as per client requirements.
- Identify gaps, issues, and propose workarounds; prepare RICEFW documents, functional/technical designs, and test cases.
- Conduct workshops, demos, and presentations for clients.
- Perform SAP FSM system setup and administration tasks.
- Configure FSM functionalities including Resource Planner, Scheduling, Dispatching, Service Fulfillment, Time Material Journal approval, Smart Forms, and Business Rules.
- Manage Crowd Service and foundational services like Auto Scheduling policies.
- Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI, design groovy scripts for CPI.
- Develop custom reports using Jaspersoft and handle custom developments and data replication.
- Support project phases: Requirement Gathering, Business Process Design, Configuration, Testing, Cutover, Training, Hypercare, and Enhancements.
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem-solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- Minimum 9+ years of SAP FSM implementation experience with at least 2 full lifecycle projects.
- Proficiency in SAP FSM configuration, customization, and integration.
- Exposure to SAP CPI, groovy scripting, and Jaspersoft reporting.
- Knowledge of SAP CRM/C4C Service module and SAP S/4 HANA Service/Customer Service modules preferred.
- Familiarity with SSAM (SAP Service and Asset Manager) is an advantage.
- SAP FSM certification is desirable.
- SAP Field Service Management
Sourced from naukri
Skills
Customer ServiceSAPRequirement GatheringcrmSap KnowledgesConsultingSap CpismartformsGroovy ScriptingC4C ServicefsmEnhancementscustomizationsoftware testingConfigurationreportingSap HanaIntegration
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
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Infosys is a global leader in next-generation digital services and consulting.
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