SAP FSM Consultant
Infosys · Bengaluru · onsite · Posted 51d ago
Not disclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Minimum 3+ years of SAP FSM implementation experience with at least 1 full lifecycle project.
- Proficiency in SAP FSM configuration, customization, and integration.
- Exposure to SAP CPI, groovy scripting, and Jaspersoft reporting.
- Knowledge of SAP CRM/C4C Service module and SAP S/4 HANA Service/Customer Service modules preferred.
- Familiarity with SSAM (SAP Service and Asset Manager) is an advantage.
- SAP FSM certification is desirable.
- Implement and support SAP FSM solutions across full lifecycle projects.
- Configure, customize, and test FSM scenarios as per client requirements.
- Identify gaps, issues, and propose workarounds; prepare RICEFW documents, functional/technical designs, and test cases.
- Conduct workshops, demos, and presentations for clients.
- Perform SAP FSM system setup and administration tasks.
- Configure FSM functionalities including Resource Planner, Scheduling, Dispatching, Service Fulfillment, Time & Material Journal approval, Smart Forms, and Business Rules.
- Manage Crowd Service and foundational services like Auto Scheduling policies.
- Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI, design groovy scripts for CPI.
- Develop custom reports using Jaspersoft and handle custom developments and data replication.
- Support project phases: Requirement Gathering, Business Process Design, Configuration, Testing, Cutover, Training, Hypercare, and Enhancements.
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem-solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Mysore and Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.
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Skills
Test Casessmartformsdata replicationservice fulfillmentCustom Reportsbusiness rulesDispatchingJaspersoft ReportingSchedulingAuto Scheduling policiesCrowd Servicefunctional technical designsResource PlannerRICEFW documentsSAP CPI groovy scriptingSAP CRM C4C Service moduleSAP FSM certificationSAP FSM configurationSAP FSM ConnectorSAP FSM implementationSAP S 4 HANA Service Customer Service modulesSSAM SAP Service and Asset ManagerTime Material Journal approval
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
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