SAP FSM Consultant

Job Description:

• We are seeking an experienced SAP FSM Consultant with strong expertise in implementing and supporting SAP Field Service Management solutions
• The ideal candidate will have hands on experience in configuring customizing and integrating SAP FSM with backend ERP systems like S 4 HANA and ECC

Key Responsibilities:

• Implement and support SAP FSM solutions across full lifecycle projects
• Configure customize and test FSM scenarios as per client requirements
• Identify gaps issues and propose workarounds prepare RICEFW documents functional technical designs and test cases
• Conduct workshops demos and presentations for clients
• Perform SAP FSM system setup and administration tasks
• Configure FSM functionalities including Resource Planner Scheduling Dispatching Service Fulfillment Time Material Journal approval Smart Forms and Business Rules
• Manage Crowd Service and foundational services like Auto Scheduling policies
• Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI design groovy scripts for CPI
• Develop custom reports using Jaspersoft and handle custom developments and data replication
• Support project phases Requirement Gathering Business Process Design Configuration Testing Cutover Training Hypercare and Enhancements

Technical Requirements:

• Minimum 9 years of SAP FSM implementation experience with at least 2 full lifecycle projects
• Proficiency in SAP FSM configuration customization and integration
• Exposure to SAP CPI groovy scripting and Jaspersoft reporting
• Knowledge of SAP CRM C4C Service module and SAP S 4 HANA Service Customer Service modules preferred
• Familiarity with SSAM SAP Service and Asset Manager is an advantage
• SAP FSM certification is desirable

Additional Responsibilities:

• Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data
• Awareness of latest technologies and trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Ability to assess the current processes identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Location of posting Infosys Ltd
• is committed to ensuring you have the best experience throughout your journey with us
• We currently have open positions in a number of locations across India Bangalore Pune Hyderabad Chennai Chandigarh Trivandrum Indore Nagpur Mangalore Noida Bhubaneswar Kolkata Coimbatore Jaipur Mysore and Hubli
• While we work in accordance with business requirements we shall strive to offer you the location of your choice where possible

Preferred Skills:

Technology->SAP Functional->SAP Field Service Management