SAP FLM Consultant
NTT DATA BUSINESS SOLUTIONS · Hyderabad · onsite · Posted 61d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are currently seeking a SAP FLM to join our team in Hyderabad, Telangana, India.
Project Delivery
- Manage SS FLM group accountable for timely and accurate customer deliveries
- Review support execution reporting on various accounts and provide direction and guidance as needed
- Ensure that team maintains high level of competence and operational excellence
- Take critical business decisions to meet customer expectations
- Escalation point of contact for respective Account DMs
- Responsible for Continuous improvements overall Delivery excellence
People Management
- Coordination with GRM/VMG/TA for timely fulfilments
- Perform resource allocations and workload assignments according to delivery requirements
- Responsible for achieving bench mark utilization of resources across SS pool
- Responsible for periodic reviews, recognition rewards for SS resources
- Resource attrition management / retention
- Coordinate with HR/IT/Admin other support functions to provide a conducive work environment for the resources
- Should also be able to take of SLA adherence, daily traiging and ticket updates
Sourced from naukri
Skills
SAPPeople managementAttrition ManagementClient SuccessBankingSLAcloudProject DeliveryArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
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