SAP - Executive

IT Executive SAP Business One (Techno-Functional)

Position Summary

We are looking for an IT Executive with SAP Business One techno-functional expertise to provide day-to-day SAP B1 support, participate in implementation and testing activities, and contribute to process improvement and automation initiatives.

The ideal candidate should have a good understanding of business processes and the ability to translate user requirements into practical SAP Business One solutions.

Key Responsibilities

• Provide day-to-day SAP Business One support to end users.
• Understand, troubleshoot, and resolve functional issues in coordination with the SAP implementation/support partner.
• Participate in SAP B1 implementation, UAT, testing, Go-Live, and post-Go-Live support activities.
• Support and understand SAP B1 modules including:
• Purchase
• Sales
• Inventory
• Production
• Service
• Finance/Accounts
• Gather and analyze business requirements from various departments.
• Map business processes and recommend appropriate SAP B1 solutions.
• Configure and support UDFs, approvals, workflows, authorizations, and reports.
• Prepare and support SAP B1 queries and MIS reports.
• Use basic SQL and SAP HANA/MS SQL knowledge for troubleshooting, reporting, and data analysis.
• Coordinate with functional users, internal IT teams, and external SAP partners.
• Conduct user training and provide functional guidance to employees.
• Prepare and maintain SOPs, process documents, user manuals, and system documentation.
• Participate in master-data validation, data migration, testing, and system enhancement activities.
• Identify opportunities for automation, process improvement, and system optimization.
• Monitor recurring system issues and coordinate corrective actions.
• Ensure proper documentation of incidents, changes, configurations, and enhancements.
• Support other IT-related activities as required by the organization.

Required Skills

• Strong working knowledge of SAP Business One.
• Good understanding of SAP B1 business processes and modules.
• Basic knowledge of SQL queries and SAP HANA/MS SQL.
• Experience with UDFs, approvals, workflows, reports, and authorizations.
• Good analytical and problem-solving abilities.
• Ability to understand business requirements and translate them into system solutions.
• Good communication and user-training skills.
• Ability to coordinate effectively with SAP implementation partners and internal stakeholders.
• Knowledge of Crystal Reports will be an added advantage.
• Knowledge of SAP B1 integration/API and automation tools will be an added advantage.

Qualification

• Bachelor’s degree in IT, Computer Science, Engineering, or a related discipline.
• SAP Business One certification will be an added advantage.

Experience

• 3–7 years of relevant experience in SAP Business One support, implementation, or techno-functional roles.
• Candidates with hands-on experience in SAP B1 implementation, UAT, Go-Live, and post-Go-Live support will be preferred.

Key Competencies

• Functional and technical understanding
• Analytical and problem-solving skills
• Process-oriented approach
• Strong communication and interpersonal skills
• User-support and training capability
• Ability to work independently and coordinate with multiple departments
• Continuous improvement and automation mindset

Preferred Candidate Profile

The preferred candidate should be capable of acting as a bridge between business users, the internal IT team, and the SAP implementation partner, ensuring smooth SAP B1 operations and continuous improvement of business processes.