SAP EAM / IS-U Functional Consultant

Job Summary

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Location: PAN India

Requirements

• Lead end-to-end functional design of SAP Waste Management processes, ensuring compliant and efficient handling of complex customer and asset scenarios across utilities and related industries.
• 5+ years in SAP Utilities / related functional areas
• Coordinate the configuration of SAP Customer Care processes to optimize customer interactions, billing inquiries, and service requests while improving customer satisfaction.
• Define and maintain SAP Service Contracts, ensuring accurate terms, pricing, lifecycle management, revenue recognition, and regulatory compliance.
• Oversee SAP Work Management processes for effective scheduling, execution, and closure of field work orders, with emphasis on safety, quality, and cost control.
• Manage the functional setup of SAP Energy Data Management (EDM) to support accurate meter data processing, interval data management, and energy settlement.
• Guide the configuration of SAP Device Management for end-to-end lifecycle tracking of meters and field devices, including installation, replacement, inspection, and decommissioning.
• Lead the integration of SAP billing components with metering and contract data to ensure accurate and timely invoicing aligned with complex utility and energy rate structures.
• Leverage Generative AI to automate documentation, test-case generation, and knowledge retrieval, improving delivery efficiency and reducing manual effort.
• Collaborate with business stakeholders to gather requirements, conduct fit-gap analysis, and translate operational needs into scalable SAP functional specifications.
• Support SIT, UAT, and system testing by preparing test scenarios, validating results, and coordinating defect resolution.
• Provide functional expertise during cutover, go-live, and hypercare, addressing critical incidents and identifying opportunities for continuous improvement.
• Maintain clear documentation of functional designs, configuration decisions, and business process flows to support audits, enhancements, and knowledge transfer.
• Mentor team members on SAP functional capabilities, utilities processes, and industry best practices to ensure consistent, high-quality delivery.

Experience

• 10+ years

Job Type

Permanent