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    Job · 21385768

    PUNE · FULLTIME

    SAP datasphere with bw4 hana virtual interviews Monday

    Capgemini

    Capgemini

    Pune · hybrid · Posted 3d ago

    Sourced fromNaukri
    ₹15.0L - ₹30.0L PA5–10 yrsfulltimePune

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    Section · 01

    About this role

    Job description: SAP BW4/HANA L3 Support and Enhancement.

    A BW/4HANA L3 Support Engineer requires advanced technical support for SAP BW/4HANA systems, resolving complex issues escalated from lower support levels. This role requires deep knowledge of SAP BW/4HANA architecture, data modelling and troubleshooting techniques. Key responsibilities include analysing and resolving critical incidents, performing root cause analysis, and collaborating with development teams for long-term solutions.

    Key Responsibilities:

    • Troubleshooting and Resolution: Investigate and resolve complex technical issues related to SAP BW/4HANA, often involving performance bottlenecks, data inconsistencies, or system errors.
    • Root Cause Analysis: Conduct thorough root cause analysis to identify the underlying causes of issues and implement preventative measures.
    • Collaboration: Work closely with L1 and L2 support teams, development teams, and other IT teams to resolve issues and improve system stability.
    • System Monitoring: Monitor the health and performance of SAP BW/4HANA systems, proactively identifying and addressing potential problems.
    • Knowledge Management: Document solutions, troubleshooting procedures, and best practices to build a knowledge base for future reference.
    • Mentorship: Provide guidance and mentorship to junior support engineers.
    • Incident Management: Manage critical incidents (P1 and P2 tickets) and ensure timely resolution.
    • System Enhancement: Contribute to the development and implementation of solutions to improve system performance and stability.

    Required Skills & Experience:

    • Deep knowledge of SAP BW/4HANA: Including data modelling, data extraction, transformation, and loading (ETL) processes.
    • Advanced troubleshooting skills: Ability to analyse complex issues, identify root causes, and implement effective solutions.
    • Strong communication and collaboration skills: Ability to effectively communicate with various stakeholders, including business users and technical teams.
    • Experience with SAP BW/4HANA administration: Including system configuration, performance tuning, and security.
    • Experience with ABAP development: For data extraction and transformation.
    • Knowledge of HANA platforms: (e.g., Native HANA modelling, AMDP) is often preferred.
    • Experience with incident management and ticketing systems: 3-5 years of experience is required.
    • Kindly schedule L1 evaluations if candidate meets the following criteria

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    Section · 02

    Skills

    DatasphereHana ModellingBw 4HanaBw On HanaSap DatasphereApplication Management System

    Section · Company

    About Capgemini

    Capgemini

    Capgemini

    IT Services & Consulting

    235k+

    employees

    1967

    59 years old

    Mumbai, Maharashtra

    India

    ₹15L – ₹30L PA

    This role

    About

    Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.

    Industries

    IT Services & ConsultingAnalytics & KPOBankingSoftware Product

    Employee ratings

    53,345 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance7494Salary7201Work Culture5032Appraisal4419Senior Management3872

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