MUMBAI · FULLTIME
SAP Customer Service Functional Consultant
Capgemini
Mumbai · onsite · Posted 1d ago
Sourced from
Undisclosed6–11 yrsfulltimeMumbai
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Section · 01
About this role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations
Your Role:
- Lead requirement gathering, solution design, and implementation of SAP Customer Service (CS) processes aligned with business objectives.
- Configure and support SAP CS functionalities including Service Orders, Notifications, Contracts, Warranty Management, and Installed Base Management.
- Collaborate with cross-functional teams across SAP SD, PM, MM, and FI modules to deliver integrated business solutions.
- Provide end-user support, conduct testing, prepare functional specifications, and drive continuous process improvements.
Your Profile:
- 6-12 years of overall experience with strong hands-on expertise in SAP Customer Service (CS) module implementation and support projects.
- Proven experience in configuring service management processes, troubleshooting issues, and delivering business-centric SAP solutions.
- Strong understanding of integration points between SAP CS and related modules such as SD, PM, MM, and Finance.
- Excellent stakeholder management, communication, and analytical skills with experience working in global project environments.
What you will love about working with us:
Location - Bengaluru,Gandhinagar,Mumbai,Pune
Sourced from naukri
Section · 02
Skills
Customer ServiceMMSAPService ManagementTroubleshootingSolution Designanalytical thinkingsap solutionsuser supportSAP CSWarranty ManagementSAP SDStakeholder Managementfinance
Section · Company
About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
Employee ratings
53,345 reviews
3.6/ 5
Culture
3.6
Career growth
2.8
Work-life
3.8
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