SAP Customer Relationship Management (CRM) : Service
Tata Consultancy Services · Kolkata · onsite · Posted 51d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Service Management: Configure and manage service orders, service requests, complaints, and returns.
- Contracts & Warranties: Set up service contracts, service level agreements (SLAs), and warranty determinations.
- Resource Planning: Implement and support resource scheduling, dispatching, and field service execution.
- System Integration: Integrate SAP CRM Service with SAP ERP (ECC or S/4HANA) for spare parts, billing, and equipment management.
- Customization: Tailor transaction types, action profiles, partner determination procedures, and catalog profiles.
Sourced from foundit
Skills
catalog profilespartner determination proceduresresource schedulingService ContractscustomizationDispatchingSAP ERP ECCSAP CRM Servicetransaction typesaction profilesField Service Execution
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
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IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO
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