SAP CRM Technical Consultant

Key Skills: SAP CRM, Middleware, Customer Relationship Management (Technical Confidence)

Roles and Responsibilities:

• Design and deliver SAP CRM technical solutions across WebClient UI, BOL/GenIL, and One Order components
• Develop and support CRM customizations, enhancements, and technical configurations based on business requirements
• Handle CRM Middleware and integration scenarios with upstream and downstream enterprise systems
• Configure and support PPF and CRM Actions for business process automation
• Investigate production issues, perform root-cause analysis, and provide timely technical resolutions

Skills Required:

• 8 to 12 years of relevant SAP CRM technical experience
• Strong hands-on experience in SAP CRM technical development and customization
• Deep working knowledge of CRM WebClient UI, BOL/GenIL, CRM One Order, and CRM Middleware
• Experience supporting enterprise CRM integrations and resolving complex technical issues
• Ability to work on technical design, troubleshooting, and API/integration-related support activities

Good to Have:

• Experience with Middleware and broader Customer Relationship Management platforms

Education : Bachelor's degree in Engineering, Computer Science, or related discipline