SAP Commissions Consultant
NTT DATA BUSINESS SOLUTIONS · Hyderabad · onsite · Posted 61d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
We are currently seeking a SAP Commision to join our team in Hyderabad, Telangana, India.
Job Title: SAP Commissions (Callidus) AMS Consultant
Role Overview Responsible for the ongoing support, maintenance, and optimization of SAP Commissions (formerly CallidusCloud) in an AMS environment. The role ensures system stability, accurate commission calculations, and timely resolution of business issues.
Key Responsibilities - Application Support Maintenance
- Provide L2/L3 support for SAP Commissions system
- Monitor daily/weekly commission runs and resolve failures
- Troubleshoot calculation errors, data issues, and performance problems
- Handle incident, service request, and problem tickets within SLAs
- Configuration Enhancements
- Maintain and update: Compensation plans, Crediting rules, Incentive calculations, Quotas and rate tables
- Implement minor enhancements and change requests
- Support new plan rollouts or modifications
- Data Management
- Validate and process inbound data (sales transactions, HR data, etc.)
- Perform data uploads, adjustments, and corrections
- Ensure data accuracy for commission calculations
- Business Support
- Work closely with Sales Ops / Finance teams
- Investigate payout discrepancies and explain calculations
- Provide audit support and reporting insights
- Performance Optimization
- Identify and fix performance bottlenecks in pipelines and calculations
- Optimize batch jobs and rule execution
- Documentation Compliance
- Maintain functional and technical documentation
- Ensure audit readiness and compliance with compensation policies
- Strong experience in SAP Commissions / CallidusCloud
- Incentive rules and pipelines
- Compensation plan modeling
- Calculation engine
- SQL knowledge (for data validation and troubleshooting)
- Familiarity with integrations (ETL tools, APIs)
- Understanding of Sales Compensation / Incentive Management processes
- Exposure to Finance/Sales Operations workflows
- Analytical problem-solving skills
- 38+ years in SAP Commissions / Incentive Management
- Experience in AMS support model (ticketing, SLAs, ITIL processes)
- Prior experience in production support is highly preferred
- SAP Commissions certification
- Experience with SAP CPI / Integration tools
- Exposure to reporting tools (Tableau, Power BI)
- SLA adherence (incident resolution time)
- System availability
- Accuracy of commission runs
- Reduction in recurring issues
- Customer satisfaction (CSAT)
- Ticket-driven support (ServiceNow, Jira, etc.)
- Collaboration with global teams
- May require on-call support during commission cycles
Sourced from naukri
Skills
CSATcustomer satisfactionapisetl toolsIncident Resolutionhr dataClient SuccesscallidusAudit SupportCall SupportBankingApplication SupportcloudData ManagementcomplianceETLinboundData ValidationfinanceArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
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NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
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