SAP BTP Integration Suite Operations Engineer

Job Summary

SAP Integration Suite (Cloud Integration, API Management, Event Mesh, Open Connectors), SAP BTP, SAP Cloud Connector, monitoring and observability platforms, CI/CD tooling, enterprise integration ecosystem.

What You Will Do

The role involves operating and administering SAP Integration Suite services while ensuring platform health, availability, and performance through proactive monitoring and operational management. The candidate will be responsible for managing incidents, problems, and operational support activities, performing platform configuration and lifecycle management, coordinating platform maintenance, upgrades, and patching, and ensuring monitoring, observability, and operational readiness. Additional responsibilities include managing tenant configuration, certificates, connectivity, and security, supporting capacity planning and platform optimization, and collaborating closely with SAP Basis, Infrastructure, Integration teams, and vendors.

Qualifications

The ideal candidate should have strong hands-on experience with a minimum of 6+ years in SAP BTP services, along with experience working with SAPUI5/Fiori applications. Hands-on experience in CAPM (Node.js) development and support is required, while experience with SAP Build Process Automation (BPA) is considered an added advantage. The candidate should also possess knowledge of SAP Document Management Service (DMS) and experience with SAP Identity Authentication Service (IAS). In addition, the individual will be expected to drive continuous operational improvements by adopting Site Reliability Engineering (SRE) practices to enhance platform stability, efficiency, and overall service quality.

Required Skills and Experience

• 8+ years in SAP Integration, SAP BTP, or Middleware Operations
• Strong operational experience with SAP Integration Suite
• Experience with SAP BTP administration
• Experience with incident, problem, and change management

Preferred Skills and Experience

• SAP Integration Suite
• SAP BTP
• SAP Cloud Connector
• API Management
• Event Mesh
• ITIL, SRE, DevOps knowledge
• Monitoring and observability tools

Capabilities Competencies

• The ideal candidate should possess strong application development and troubleshooting expertise, including advanced debugging and problem-solving skills for both UI and backend services.
• The candidate should be capable of analyzing logs, traces, and runtime errors, with a solid understanding of application architecture across frontend, backend, and service layers.
• Experience in fixing bugs and supporting live applications is essential.
• Additionally, the individual should have hands-on experience with CI/CD pipelines for application deployment, Git-based version control, and managing deployments across multiple environments.
• Strong understanding of security and access management concepts, including authentication and authorization, IAS integration, SSO configurations, role collections, and user role management within SAP BTP.
• Knowledge of OAuth, SAML, and token-based authentication is required.
• The role also demands experience in handling production support, escalations, monitoring tools, alert management, and supporting multiple customer tickets simultaneously.
• Strong analytical and problem-solving abilities, the capability to independently investigate and resolve complex issues, a proactive mindset with ownership of incidents and escalations, and excellent communication skills to collaborate with global teams and customers are essential.
• The candidate should also be able to provide clear and structured RCA documentation, possess a good understanding of support processes and incident management, and work in a structured and disciplined manner.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.