Sap Basis

ESSENTIAL JOB FUNCTIONS:

Problem Support & Resolution:

Provide operational support during US business hours (8AM to 5PM ET)

Collaborate with functional teams and developers for system changes and enhancements.

Provide technical support for SAP-related incidents and service requests.

Be involved in on-call roster and participate in P1/P2 incident calls

System Performance & Monitoring:

Monitor system performance and troubleshoot issues proactively.

Manage SAP transports and maintain system integrity.

System Administration:

Install, upgrade and maintain SAP systems (ECC, BW, BOBJ, APO, GATP, EWM, PI/PO, Solution Manager)

Review, enhance and configure current SAP Solution Manager system to perform its core functionalities.

Database & OS Management:

Working knowledge (Maintain and upgrade) on various databases (Oracle, SQL Server or MaxDB) and operating systems (Linux/Unix/Windows).

Documentation:

Update system documentation, operational procedures, and troubleshooting guides when required.

Performs other duties as assigned by SAP Basis Manager.