SAP BASIS Consultant @ Infosys

Roles and Responsibilities

• Provide production support for SAP systems, including troubleshooting and resolving issues related to system performance, availability, and security.
  
• Perform kernel upgrades, user administration tasks such as profile creation and password resets, and system refreshes as needed.
  
• Monitor system logs using tools like ALM (Application Lifecycle Management) to identify potential issues before they impact production operations.
  
• Collaborate with cross-functional teams to resolve complex technical problems that require coordination across multiple systems.
  
• Ensure timely resolution of incidents through effective communication with stakeholders and adherence to established service level agreements (SLAs).
  

Desired Candidate Profile

• 3-8 years of experience in SAP Basis Administration on HANA platform.
  
• Strong understanding of SAP NetWeaver architecture and its components (e.g., EWA, OData).
  
• Proficiency in performing kernel upgrades, user administration tasks, system refreshes, and monitoring using various tools like ALM.
  
• Bachelor's degree in Any Specialization (B.C.A. or B.Com preferred).